COMP 3710 / 7580: Electronic Transformation in Business
Summer 2011 (Last update: June 24, 2011.)

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Course Information and Time

Course Description (Academic Calendar)

This course covers the use of technology in many aspects of a business, with particular emphasis on concepts and practices for modeling, specifying, and integrating within-enterprise and B2B business processes. How the business processes related to customer relationship management, enterprise resource planning, supply chain management, etc., could be transformed in the Internet era will be covered. Some case studies related to e-transformation in Business will also be discussed. Students after taking this course should be able to 1) understand how e-technologies can facilitate process/application integration with and across enterprise, and 2) evaluate the cost and benefit that e-transformation can bring to different business processes of an enterprise.

Course Objectives (Academic Calendar)

To introduce the use of technology in many aspects of a business, with particular emphasis on concepts and practices for modeling, specifying, and integrating within-enterprise and B2B business processes. To explore how information technology transforms the business processes related to customer relationship management, enterprise resource planning, supply chain management, etc. Students after taking this course should be able to 1) understand how e-technologies can facilitate process/application integration within and across enterprise, and 2) evaluate the cost and benefit that e-transformation can bring to different business processes of an enterprise.

Learning Outcomes (Department syllabus)

Lecturer

Assessment

References

Course Materials (To be updated)

Previous Best Student Course Papers from related course accepted for publication (selected):

  1. Cherrie W.W. Ng and D.K.W. Chiu. e-Government Integration with Web Services and Alerts: A Case Study on an Emergency Route Advisory System in Hong Kong, 39th Hawaii International Conference on System Sciences (HICSS39), Jan 2006. (paper)(ppt)
  2. Anthony C.Y. Lam and D.K.W. Chiu. Cooperative Brokerage Integration for Transaction Capacity Sharing: A Case Study in Hong Kong, HICSS39, Jan 2006. (paper)(ppt)
  3. Gordon K.T. Lau, D.K.W. Chiu and P.C.K. Hung. Web-service Based Information Integration for Decision Support: A Case Study on e-Mortgage Contract Matchmaking Service, HICSS39, Jan 2006. (paper)(ppt)
  4. Hing-Sum Chan, D.K.W. Chiu, P.C.K. Hung and H.F. Leung. Credibility Relationship Management in a Web Service Integration Environment, 4th ICIS Workshop on e-Business, Las Vegas, Dec 10, 2005. (paper)(ppt)
  5. Allen K.L. Lam, D.K.W. Chiu, and P.C.K. Hung. Enhancing Availability of Information and Towards Freedom of News Distribution: Supporting Small-scale News Agencies with a Web-Service Infrastructure. (paper)
  6. Edward W.Y. Ho, D.K.W. Chiu and P.C.K. Hung. Alert Based Monitoring of Stock Trading Systems, 30th IEEE Annual International Computer Software and Applications Conference (COMPSAC), Chicago, Sept 2006. (paper)
  7. Gilbert H. L. Luk, Dickson K.W. Chiu, and Ho-fung Leung. Web-service Based Human Resource Recruitment by Using Matchmaking Decision Support, 1st International Workshop on Service Intelligence and Service Science (SISS 2006), Hong Kong, Oct 2006. (paper)(ppt)
  8. Trewina P. Y. Leung and Dickson K.W. Chiu. Alert-driven E-Government Service Management: A Case Study on Road Maintenance Management System, 2006 IEEE Asia-Pacific Services Computing Conference (APSCC 2006), Guangzhou, China, Dec 2006. (paper)(ppt)
  9. Brenda Y. Hon and Dickson K.W. Chiu. An Integration of Web Service and Workflow to a Wealth Management Order Placement System: A Case Study of International Brokerages, 2006 IEEE Asia-Pacific Services Computing Conference (APSCC 2006), Guangzhou, China, Dec 2006. (paper)(ppt)
  10. Nick L.L. Ng, D.K.W. Chiu, and P.C.K. Hung. Tendering Process Model (TPM) Implementation for B2B Integration in a Web Services Environment, 40th Hawaii International Conference on System Sciences (HICSS40), Jan 2007. (paper)
  11. Raymond C.M. Lee, K.P. Mak, and D.K.W. Chiu. Enhancing Workflow Automation in Insurance Underwriting Processes with Web Services and Alerts, HICSS40, Jan 2007. (paper)(ppt)
  12. Jenny Y.Y. Wong, K.P. Mak, and D.K.W. Chiu. Effective e-Government Process Monitoring and Interoperation: A Case Study on the Removal of Unauthorized Building Works in Hong Kong, HICSS40, Jan 2007. (paper)(ppt)
  13. Yves T.F. Yueh, D.K.W. Chiu, Ho-fung Leung, Patrick C.K. Hung. Towards Ubiquitous Tourist Service Coordination and Process Integration: a Collaborative Travel Agent System with Semantic Web Services Information Systems Frontier, 2008. DOI:10.1007/s10796-008-9087-2
  14. D.K.W. Chiu, Yves T.F. Yueh, Ho-fung Leung, Patrick C.K. Hung. A Virtual Travel Agent System for M-Tourism with a Web Service Based Design and Implementation. IEEE 21st International Conference on Advanced Information Networking and Applications (AINA-07), Niagara Falls, Canada, pp. 142-149, May 2007.
  15. Alan Y. S. Chiang, D.K.W. Chiu, and Patrick C. K. Hung. Providing More Customized Services for Online Games Using Service Oriented Architecture: A Case Study “Mankind,” Workshop on Network-based Virtual Reality and Tele-existence, with AINA 2007, pp 1007-1012, IEEE Press.
  16. Mandy Y.S. Tong and D.K.W. Chiu. Alert Driven Process Integration and Exception Handing: A Case Study on Audit Confirmation with Web Services, IEEE Joint Conference on E-Commerce Technology (CEC'07) and Enterprise Computing, E-Commerce and E-Services (EEE '07), Tokyo, pp. 469-476, July 2007. (paper)(ppt)
  17. LAI Sau Chan, D.K.W. Chiu, and Patrick C. K. Hung. e-Tendering with Web Services: A Case Study on the Tendering Process of Building Construction, 2007 IEEE International Conference on Services Computing (SCC 2007), Salt Lake City, Utah, pp. 582-588, July 2007.
  18. Dickson K.W. Chiu, Nick L. L. Ng, LAI Sau Chan, and Patrick C. K. Hung. Automating Tendering Processes with Web Services: A Case Study on Building Construction Tendering in Hong Kong, Group Decision and Negotiation Meeting (GDN 2007), Mt. Tremblant (Montreal), May 14-17, 2007.
  19. Frank K.W. Cheong, D.K.W. Chiu, S.C. Cheung, and Patrick C. K. Hung. Developing a Distributed e-Monitoring System for Enterprise Website and Web Services: An Experience Report with Free Libraries and Tools, IEEE 2007 International Conference on Web Services (ICWS 2007), Salt Lake City, Utah, pp. 1008-1015, July 2007. (paper)(ppt
  20. Winnie N.Y. Yan, and D.K.W. Chiu. Enhancing E-Commerce Processes with Alerts and Web Services: A case study on Online Credit Card Payment Notification. International Conference of Machine Learning and Cybernetics (ICMLC 2007), IEEE Press, Hong Kong, pp. 3831-3837, August 2007. (book chapter)(ppt)
  21. Jason C.S. Chung, Dickson K.W. Chiu, and E. Kafeza. An Alert Management System for Concrete Batching Plant. 12th International Conference on Emerging Technologies and Factory Automation, Patras, Greece, pp. 591-598, Sept. 2007. (paper)
  22. Donald S.F. Wong and D.K.W. Chiu. Collaborative Workflow Management with Alerts: An Integrated Retailing System for Garments Brands, 2007 IEEE International Conference on e-Business Engineering (ICEBE), pp. 433-438, Hong Kong IEEE Press, Oct. 2007. (paper)(ppt)
  23. Vincent C.T. Chan, D.K.W. Chiu, Stephanie Chow, and Patrick C. K. Hung. e-Monitoring of Outsourcing IS Project in Financial Institutions: A Case Study on Mandatory Provident Fund Projects in Hong Kong. 2007 IEEE International Conference on e-Business Engineering (ICEBE), Hong Kong, IEEE Press, pp. 460-465, Oct. 2007. (paper)(ppt)
  24. C.K. Lee and D.K.W. Chiu. Ontology Based Personalized Service in E-marketplaces: A Case Study in a Used Car Matching System. 4th International Conference on Innovations in Information Technology, Dubai, pp. 631-635, Nov. 2007. (paper)
  25. Drake T. T. Lin and D.K.W. Chiu. Alert Notification and Resource Allocation for Disease Outbreak using Web services. 4th International Conference on Innovations in Information Technology, Dubai, pp. 551-555, Nov. 2007.
  26. Benjamin Lui, D.K.W. Chiu, Haiyang Hu, Hua Hu, Yi Zhuang. Ontology Based Content Management for Digital Television Services. 3rd International Workshop on Service-Oriented Knowledge Management (SOKM'09), Macau, Oct 2009. (paper)
     

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